Work Experience
This page reflects my work experience of over 11 years with a mix of Product management(8 years) and developer/tester/business analyst(3 years). Currently, I am working with wetter.com, and refining their mobile app, website and other products to ensure customers get the timely and useful weather information. For my skills visit Skill section.
As a senior product manager, I am responsible for
- Working on product initiatives which has helped company achieve its OKRs such as increasing acquisiton of users and increasing retention
- Working with research team to interview and analyse responses to find opportunities and problems
- Prioritizing the problems as per maximum user value
- Working with design team to provide users the best way to navigate through our feature for successfull Jobs To Be Done(JTBD)
- Working with development team both front end and backend to ensure the product is ready for usage
- Measuring the results and planning the next steps
- Working with CRM team to optimize push engagement
- Collaborating with other product managers to deliver the product successfully
I was able to make a difference by
- Achieved company & product OKRs for global market including increasing retention by 5%, by defining key performance indicators (KPIs) & metrics along with user-centric journey.
- Led the product strategy by navigating the product lifecycle, from ideation to release, analysis, & iteration, with agile principles achieving 30% improvement in time-to-market efficiency.
- Increased customer satisfaction by 8% for a feature with 5 million users with quantitative & qualitative research, partnering with design team to enhance user experience, MVP & A/B testing using tools Optimizely, Google analytics, Tableau, Survicate (Survey), Clarity(heatmaps) & Miro.
- Championed adoption of 3 key Generative AI use cases in company to increase productivity by 3% with design thinking, educating teams, & prioritizing impactful use cases across functions.
- Leveraged product management experience to enhance product discovery & development, contributing to a 25% improvement in idea quality around Jobs-To-Be-Done (JTBD).
- Launched features for mobile app & website with optimization of Geo search, weather maps, push strategy, home page, & more with prioritization & roadmaps aligned with product vision.
I got a chance to work on various products from mobile commerce app to vehicale delivery scheduling system for dealerships, Enhancing Coupon management system, redesigning mobile app for a discounted store, and pitching in retailing opportunities through mobile app.
- Drove iOS & Android ecommerce application enhancements for McDonald’s client increasing their average order value by 33% by funnel analysis and improving each step of user journey.
- Aided 1700+ dealerships of a US automotive giant cutting down 25% of time to deliver vehicles through Minimum Viable Product (MVP) for online scheduling system.
- Optimized cart & checkout user experience to achieve $100 Million annual target with competitive insights, best practices and experimenting changes regressively for US’s biggest apparel retailer.
- Uncovered £3.2 Mn revenue opportunity by user acquisition through mobile app redesign for non-aero businesses (Retail & F&B) for Heathrow airport.
I was working as product consultant where I was
- Consulting my clients on our product usage to increase DAU
- Gathering requirements from leadership stakeholders for their planning requirements
- Configuring and improving products by observing user behavior and research
- Demontstrating product potnetial with proof of concept
- Managing data pipeline for dashboaridng requirements
- Get recurring revenue subscription of $600k annually by continuously showcasing
- Delivering product value for customer with reduced business planning time by 20% for their leadership teams
- Assisted company win 3 major customers by converting from leads to clients with product feature demonstration
- Consulted clients on technology adoption using business analysis and industrial consulting skills
- Created marketing artifacts for one vision using technology for a cement manufacturing company
- Conducted data analysis for a FMCG company to prevent 20% increase in cost of increasing invoicing threshold
- Trained on SQL/PLSQL and other technologies
- Developed IoT based system to enable companies save annual energy requirement by 5%
- Also developed BI dashboards for showcasing value to the customers and involved with presales activities